kokang Jurisdiction Notice

We do not offer our services in jurisdictions where online wagering, gaming, or sportsbook platforms are prohibited by local law. Our kokang platform operates slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), sports betting, and esports markets exclusively in supported regions where applicable regulations permit such services.

Users are responsible for verifying that access and use of kokang comply with the laws of their own jurisdiction before opening an account. We do not provide legal advice regarding gaming law in any region. If you are uncertain whether online gaming is lawful in your location, do not create a kokang account. Your sole responsibility is to confirm jurisdiction compliance; we bear no liability for any legal consequences arising from your use of our platform in a restricted jurisdiction.

This notice outlines our jurisdiction policy, account eligibility requirements, user responsibilities, and how we respond to jurisdictional compliance concerns. By accessing kokang, you acknowledge that you have read this notice and accept our conditions.

Service availability and geographic restrictions

Our kokang platform is available only in jurisdictions where the local regulatory framework permits online gaming platforms and sportsbook services. We continuously monitor the legal status of online gaming across regions and adjust service availability accordingly. If we identify that your account is located in a restricted jurisdiction, we may suspend access and initiate account closure procedures.

We determine jurisdiction status through multiple signals: member-reported location during registration, IP address geolocation, payment method origin, and identity document verification. If these signals conflict or suggest account access from a restricted region, we will request clarification. Members located in countries, states, or territories where online wagering is prohibited by law should not attempt to open a kokang account.

Examples of factors we consider when assessing jurisdiction eligibility include national gaming laws, provincial or state restrictions, and international sanctions lists. However, gaming regulations change frequently, and we cannot guarantee comprehensive real-time coverage of all jurisdictions. Each user bears the final responsibility for confirming that their use complies with applicable law.

Supported regions

kokang operates in jurisdictions where local law explicitly permits online gaming and sportsbook platforms. We maintain an internal list updated quarterly.

Restricted regions

We do not operate in jurisdictions where online gaming is prohibited, heavily restricted, or subject to licensing requirements we do not hold.

Gray-zone regions

In jurisdictions where gaming law is ambiguous or evolving, we may restrict access at our discretion to manage compliance risk.

User verification

We verify jurisdiction status through registration data, ID documents, and payment method origin. Discrepancies may trigger account review.

Account eligibility and member responsibilities

To open a kokang account, you must confirm that you reside in a supported jurisdiction and that online gaming access is lawful in your location. By creating an account, you represent and warrant that you have verified this compliance and accept all legal responsibility for your use of the platform. We provide no warranties regarding the legality of our services in your jurisdiction; you must independently confirm this before joining.

Members must provide accurate identity and address information during registration. If we later discover that your stated location does not match your actual jurisdiction of residence, we may freeze your account, forfeit your balance, and report your account to regulatory authorities if required. We do not accept liability for account suspension or closure resulting from false registration information or undisclosed jurisdiction changes.

If you relocate to a restricted jurisdiction after opening your kokang account, you must immediately notify our support team and close your account. Continued use of kokang from a restricted jurisdiction after relocation constitutes a breach of our terms. Members in Jakarta, Surabaya, Bandung, Medan, and Semarang confirm that access is lawful in their respective locations. Members in other regions must verify compliance independently before accessing our platform.

Payment methods and jurisdiction verification

We accept deposits and process withdrawals through eight payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. Each payment method routes through our processor, which performs jurisdiction verification based on payment origin and user profile data. If a payment method's origin suggests operation from a restricted region, we may decline the transaction and freeze the associated account for investigation.

Payment methods serve as secondary jurisdiction verification. If your payment method origin (e.g., a mobile banking account registered to a Jakarta address) aligns with your stated residence, we treat this as positive jurisdiction confirmation. If your payment method origin conflicts with your registration details, we will request clarification and may suspend your account pending resolution.

Members should use payment methods registered to addresses in their actual jurisdiction of residence. Using payment methods from a different jurisdiction may trigger compliance review and account suspension. We do not guarantee that accounts using payment methods from restricted regions will be approved, even if the member's stated residence is in a supported location.

Our compliance procedures and restricted region protocols

We maintain automated systems to detect and flag accounts that may be operating from restricted jurisdictions. Flags trigger manual review by our compliance team. If we determine that an account is accessing kokang from a restricted region, we will send notification via registered email and provide a grace period—typically 10 business days—for account closure or balance withdrawal. After the grace period, we may freeze the account indefinitely.

During major sporting events—Liga 1 season, Piala Indonesia tournaments, Piala AFF matches, Champions League fixtures—we may apply enhanced jurisdiction monitoring to manage regulatory risk. Accounts showing unusual activity patterns or jurisdiction inconsistencies may be suspended pending verification. Members affected by enhanced monitoring will receive notification and may contact our support team for clarification.

We do not accept business arrangements with third parties that offer proxy access, VPN routing, or other methods to circumvent jurisdiction restrictions. Any account using such methods will be closed immediately, and associated balances will be forfeited. This policy applies regardless of the member's stated location or payment method.

Data, privacy, and legal inquiries

Our privacy policy governs the collection, use, and retention of member data on kokang. We retain account information, transaction history, and identity documents for compliance periods defined by applicable law in each jurisdiction. We may disclose member information to regulatory authorities if required by law or court order. Members have no recourse against kokang for such mandatory disclosures.

For legal inquiries regarding our jurisdiction policies, service availability, or compliance procedures, members should contact our support team during business hours. We respond to formal legal notices within 14 business days. Our support team provides contact information through the kokang FAQ section. We do not provide legal advice; members with jurisdiction-specific questions should consult a local gaming attorney.

Members who believe we have violated their local gaming regulations or privacy laws may lodge complaints with the appropriate regulatory authority in their jurisdiction. We comply with all binding regulatory decisions and court orders issued in supported jurisdictions. Decisions from unsupported jurisdictions do not apply to our operations.

Summary: Your responsibility for jurisdiction compliance

We at kokang operate only in jurisdictions where local law permits online gaming platforms. By creating a kokang account, you confirm that you have verified jurisdiction compliance and accept full legal responsibility for your use of the platform. We provide no warranties regarding the legality of our services in any jurisdiction; you must independently confirm this compliance.

We monitor account jurisdiction status through registration data, IP addresses, payment methods, and identity documents. Accounts detected in restricted jurisdictions will be suspended and closed. Members who relocate to restricted regions must immediately notify our support team and close their account. Continued use from a restricted jurisdiction constitutes a breach of our terms.

For questions about jurisdiction eligibility, service availability, or compliance procedures, contact our support team via email or in-dashboard messaging during business hours. We respond within 4–8 business hours during standard operating days. This notice takes effect immediately and supersedes prior jurisdiction guidance.